Privaatsuspoliitika
Collection and Use of Data
Näo-Lõualuukirurgia Keskus OÜ values your privacy and complies with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website, kirurgiakeskus.ee. By using our website, you agree that we collect and use your data in accordance with this Privacy Policy.
This Privacy Policy aims to explain what data we collect, how we use it, and what your rights are regarding the protection of your data. The policy applies only to our website and its visitors and does not cover data collected through other channels.
The data controller responsible for your personal data is:
Näo-Lõualuukirurgia Keskus OÜ
Register code: 11020371
Email: info@kirurgiakeskus.ee
Phone: +372 654 3031
We collect and process data in compliance with the General Data Protection Regulation (GDPR), effective from 25.05.2018.
What Data We Collect
We collect information that you actively provide when using our services or participating in our campaigns, as well as data that your devices automatically send when accessing our products and services.
Your personal data may reach us in the following ways:
- When you contact us via phone, email, or online chat
- When you browse the kirurgiakeskus.ee website
- When you comment, like, or share posts on our social media accounts
Types of Data Collected
Personal Data
We only request personal information when necessary to provide you with our services. When you contact us or visit our website, you may share the following information:
- First and last name
- Personal identification number
- Email address
- Mailing address, country, region, city
- Phone number
- Your communication history with us
- Information about your web browser and IP address
Log Files
Our website, kirurgiakeskus.ee, stores log files about visitors. This data may include:
- Device type
- Internet Protocol (IP) address
- Browser type
- Internet Service Provider (ISP)
- Date and time of website visit
- Entry and exit pages, number of clicks
Log file data is used to analyze trends, administer the website, monitor visitor behavior, and gather demographic information. This data does not personally identify users.
Cookies
Like most websites, kirurgiakeskus.ee uses “cookies.” A cookie is a text file stored on a user’s device when they visit a website. Cookies help store preferences, regional settings, service selections, and more.
You may disable cookies in your browser settings, but doing so may impact the functionality of our services.
Types of cookies we use:
- Essential cookies – Session cookies necessary for providing our website services, including authentication and security.
- Consent cookies – Track whether users have accepted the use of cookies on the site.
- Functionality cookies – Store user preferences such as login details and language settings to provide a more personalized experience.
How We Use Your Data
Collected information may be used for the following purposes:
- Maintaining, managing, developing, personalizing, and expanding our website
- Collecting statistics to improve services, offers, and understand visitor behavior
- Identifying you via phone, message, or email
- Sending you information and requesting feedback on our services
- Preventing fraud and ensuring website security
- Enabling contact through social media accounts
- Storing chat history to provide faster and more relevant support
- Improving our service quality and user experience
- Developing new products and enhancing existing features
- Facilitating and expediting communication when you contact us
- Other purposes, such as data analysis, trend research, and evaluating the effectiveness of advertising campaigns
When We Share Your Data
We may share or transfer your personal data in connection with changes in company ownership, mergers, asset sales, financing, or acquisitions. We will notify you if your data is transferred and becomes subject to a different privacy policy.
We may share your data with our affiliate companies, requiring them to comply with this Privacy Policy. These affiliates include our parent and subsidiary companies, joint venture partners, or companies we co-own.
We may disclose your personal data with your consent for any other purpose.
We are required to disclose personal data if mandated by law. We may also disclose your data in good faith to:
- Comply with legal obligations
- Protect our rights or property
- Prevent or investigate potential misconduct related to our services
- Ensure user safety
Retention of Your Personal Data
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. Data is stored and used as required by law, to resolve disputes, and to enforce our agreements and regulations.
Log files are typically stored for a short period, except when needed for security enhancements, service improvements, or legal compliance.
Children’s Data Processing
We do not knowingly collect data from children under 13 unless required for medical services.
Your Rights Regarding Your Data
You have the right to choose not to share your data with us, understanding that it may affect your website experience. If you do provide us with personal data, you acknowledge that we collect, store, use, and disclose it in accordance with this Privacy Policy.
If we receive your data from a third party, we will protect it in accordance with this Privacy Policy and Estonian law. If you share third-party data, you confirm that you have the right and permission to do so.
Even if you have previously given consent to use your data for marketing, you can withdraw that consent at any time. You always have the right to request the removal of your data from our databases.
If you believe that the data we have collected is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us at info@kirurgiakeskus.ee or call +372 654 3031. We will do our best to correct or remove any incorrect data.
If you believe we have violated data protection laws, you can file a complaint with us using the contact details provided. We will investigate and respond with the steps we will take to address your concerns. You may also contact a regulatory authority or data protection agency.
GDPR Data Protection Rights
We want to ensure you are fully aware of your data protection rights under GDPR. Every user has the right to:
- Access – Request copies of your personal data.
- Rectification – Request corrections to inaccurate or incomplete data.
- Erasure – Request the deletion of your personal data under certain conditions.
- Restrict processing – Request limits on how we use your data under certain conditions.
- Object to processing – Object to the use of your personal data under certain conditions.
- Data portability – Request that we transfer collected data to a third party or directly to you.
Data Security
We take the security of your personal data seriously, but remember that no online transmission or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Näo-Lõualuukirurgia Keskus OÜ takes all reasonable steps to ensure your data is processed securely and in compliance with Estonian law. Your data will not be transferred to any organization or country unless sufficient data security is ensured.
Third-Party Website Links
Our website may contain links to third-party websites. If you click on a third-party link, you will be redirected to their site. We strongly advise reviewing their privacy policy, as we have no control over and assume no responsibility for their content, policies, or services.
Privacy Policy Updates
We reserve the right to update this Privacy Policy as needed. When changes are made, we will update the modification date at the bottom of this document. Your continued use of our website after updates implies your acceptance of the changes.
Last Updated: 04/03/2025